Privacy Policy

Roof Pros Arizona, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains the information we may collect through our website at roofprosarizona.com, how we may use it, and the choices you may have. This policy applies to visitors who browse our site, request an inspection or estimate, or contact us about a roofing project.

Information We Collect

We collect information you voluntarily provide when you fill out a form, request an inspection or estimate, or contact us, as well as certain technical information collected automatically when you visit our website.

Information You Provide

When you submit a form or contact us about a roofing project, you may choose to provide:

• Full name
• Phone number
• Email address
• Property address, city, and ZIP code
• Property type (residential, commercial, multifamily, HOA, or other)
• The roofing service you are interested in
• Urgency or timeline
• Preferred contact method
• Details about your roof condition, storm damage, or project needs
• Any message, photographs, documents, or files you choose to share with us

You are not required to provide every field on a form. We only collect the information you choose to submit. Providing a phone number and name is generally required so we can respond to your inquiry.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address and approximate geographic location
• Browser type and version
• Device type (mobile or desktop)
• Operating system
• Pages you view and how long you view them
• Referring website or source
• Website usage and interaction data
• Cookies and similar technologies

How We Use Information

We may use the information we collect for legitimate business purposes, including:

• Responding to your roofing inquiry or request for information
• Scheduling inspections and consultations
• Discussing your roofing project and preparing an estimate
• Following up with prospective customers
• Coordinating projects and communicating with customers
• Improving our website and understanding how visitors use it
• Measuring the performance of marketing and advertising
• Security, fraud prevention, and business administration

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support site functionality, remember preferences, and analyze website traffic. You can configure your browser to refuse cookies or alert you when cookies are being sent. Some features of the site may not function properly if cookies are disabled.

Analytics and Advertising Measurement

We may use analytics and advertising measurement tools to understand how visitors find and use our website and to measure the effectiveness of our marketing. These tools may collect information such as your IP address, browser type, pages visited, and referral source. The information collected by these tools is generally used in aggregate and does not identify you personally.

Service Providers

We may share information with third party service providers who help us operate our website and business. These may include website hosting, form processing, customer relationship management, email delivery, analytics, advertising measurement, scheduling, phone or call tracking, and business software providers. These providers are permitted to use your information only as needed to perform services on our behalf and under applicable privacy obligations.

Financing Services

Our website includes a financing and payment estimation feature provided by an independent third party financing provider. When you use a financing calculator, payment estimator, or prequalification tool, or follow a link to apply for financing, you may be interacting directly with that provider. Information you submit directly to the financing provider may be governed by that provider's own Privacy Policy and Terms. Roof Pros Arizona is not a bank, lender, or financial institution. We do not necessarily receive your sensitive credit or financial information when you use a financing tool. Any financing approval is determined by the financing provider under its own eligibility and underwriting requirements.

Third Party Websites and Services

Our website may contain links to third party websites and services that we do not control, such as financing providers, review platforms, and social media. This Privacy Policy does not apply to those third party sites. We encourage you to review the privacy policies of any third party sites you visit.

Data Security

We take reasonable measures to protect the information we collect. However, no website or system can be guaranteed to be completely secure. We cannot guarantee that your information will never be exposed in the event of an unauthorized access, breach, or other event.

Data Retention

We retain information you provide for as long as reasonably needed to respond to your inquiry, provide services, and meet our business and legal obligations. Inquiries that do not result in a project may be retained for a shorter period.

Children's Privacy

Our website is intended for adults seeking roofing services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to request access to, correction of, or deletion of your information. To the extent these rights apply to you, you may contact us using the information below. We do not sell personal information in the ordinary sense of selling customer lists for money.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date above indicates when the policy was last revised. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, you can reach Roof Pros Arizona at 480-942-6999 or info@roofprosarizona.com. We serve homeowners, commercial property owners, property managers, HOAs, and builders across Greater Phoenix, Arizona.